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Customer Survey

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1.

Overall, how satisfied were you with the services provided by Academy?
 
Very Satisfied Satisfied Neither D/S Dissatisfied Very Dissatisfied
 
  2. Please Rate your level of satisfaction for each of the following elements provided by Academy:
 
  Very Satisfied Satisfied Neither D/S Dissatisfied Very Dissatisfied
Responsiveness
Professionalism
Knowledge
Problem Resolution
Accuracy of information
Accessibility of Staff
 
  3. For any element that you checked "Dissatisfied" or "Very Dissatisfied" please explain why, so we can improve our service.
 

 
  4. Which title company do you feel provides the best service in the industry and why?
 

 
  5. Overall, how do you compare Academy to other title insurance providers?
  Better than other title agencies
  About the same as other title agencies
  Not as good as other title agencies
 
  6. How likely are you to recommend Academy to others?
   
  Very likely
  Most likely
  Not likely
   
  7. Please provide any additional comments:
 

 
  8. Client Information (optional)
   
Name  
Company  
Email Address  
Telephone Number  
Office Address